Funeral Homes and Cemeteries

Screening Criteria for Funeral Homes or Cemeteries:

“Pre-Screened and Qualified™”

Funeral Home and Cemetery Requirements:

  • Must disclose upon request that whether the provider is Family-Owned and Operated or Corporate Owned
  • Must disclose how long they have been in business with current ownership
  • Maintain 24-hour phone support, 365 days a year
  • Must keep a facility and state license publicly displayed
  • Must comply with The Funeral Rule which is created and mandated by the Federal Trade Commission (www.FTC.gov)
  • Have a readily available “General Price List” upon request – this must also be discussed with anyone who either calls on the phone or visits in person, as well as made available at every arrangement conference
  • Must comply with the regulations of the Occupational Safety Health Organization (www.OSHA.gov), which confirms strict rules and regulations regarding the safety of their employees and clients
  • Be considered either a full-service facility, or have readily available full-service capabilities including a chapel
  • If there is an on-site crematory, it must be licensed and there must also be a certified person who is permitted to operate
  • All remains must be embalmed or refrigerated within 24 hours
  • Must disclose if they shelter and prepare the remains in the same facility where the family arrangements are
  • Detail their selection process, whether they maintain a separate room, performed online, via books, or other methods
  • Disclose whether they maintain merchandise on sight
  • Disclose if they allow families to use their services in conjunction with another home or cemetery
  • Maintain an active membership in good standing with industry leading associations such as the National Funeral Directors Association (www.NFDA.org) or the International Cemetery, Cremation and Funeral Association (www.ICCFA.com)
  • If the services offered and provided include funeral planning, preplanning, pre-need, or final expense, this must be disclosed and there must be proper licensing and cooperation with state and regulatory authorities
  • Disclose any current or past disciplinary actions with either the State Board or the Better Business Bureau
CLICK HERE For Our Directory of Funeral Homes and Cemeteries